You know you’re lucky. While most people your age have become the uncertified IT experts for their parents, you’ve managed to escape this unpaid position. You’ve never had to carefully explain to your father how to connect the home computer to Wi-Fi over a phone call or remind him not to update a Facebook status with a Google search. He loves everything to do with tech.
An auto dialer can significantly boost your call center’s productivity and efficiency. Maybe you’re considering call center software options already. If so, you might be wondering about the differences between predictive dialers and power dialers, and which one is right for you.