Many managers expect their staff to come with a wealth of knowledge and experience when they’re hiring. While that ought to be the case, it soon becomes apparent that the staff is falling behind in an evolving industry you’re in. Given how fast the world is changing, what once worked becomes obsolete, and companies are left wondering why they aren’t growing.
If as a manager you’re finding that you’re falling behind and unable to keep up with new start-ups, it’s time for staff training. Perhaps the error employers make is assuming that when someone is underperforming, it’s because they are incompetent. Before firing anyone, ask yourself when the last time they got job training is?
It is likely that the persons in your company have been with you for a significant period. It is therefore beneficial to consider teaching updated skills and knowledge that will improve their output and the company bottom line. It could be in finance or eavestrough installation practices- every sector needs an upgrade. Overall, let’s explore why you shouldn’t mince company resources to opt out of staff training.
You’re losing money
You might have hired the most qualified candidates, but with technology, economy, social, political and other factors, their skillset began to be edged off the market. It might feel automatic to hire someone else, but you might need to revise your salary scale if someone is to accept the new position with their level of training and expertise.
Therefore, undertake overall training for everyone that helps take their daily tasks better. You would be surprised how a three-day training course can make all the difference. If you have an efficient staff, then you’ll be spending less time on processes, and getting more work done.
Human resource is still a resource worth investing in
You’re paying the employees for their time and labor. It is time that you also treated them as a valued resource and not as dispensable. If you wish to indeed make the most out of them, you will have to invest back into them. At a basic level, one of the ways of showing staff they are valued is through spending money on them. In this context, that would be by giving them training.
It will not only boost their morale in the workplace, but they will likely become increasingly loyal to your brand. That combination sets in place a dynamic where people are willing to go above and beyond for the company. Once the initial training proves beneficial, you’ll be finding them employing self-learning and enrolling for other courses to keep up in the job market. You’ll immediately notice less mistake and improved confidence in their ability to perform.
Higher customer intake and retention
There’s a stack difference when dealing with a qualified professional and someone who’s just on the job. When those interacting with your company feel (and see) they are dealing with highly skilled individuals; they will be back.
Therefore, training employees trickle down to the people they serve. The spirit of excellence is indeed attractive. Everyone wants to feel that they are getting value for money. A person who has had their skills sharpened will not disappoint, they will be less or no mistakes, and they can go above and beyond.